About me
Senior Product Designer with 16+ years of experience designing complex digital products and enterprise workflows across financial services, cloud infrastructure, telecommunications, and technology.
My work spans discovery, interaction design, prototyping, usability testing, and design systems. I focus on complex workflows where users can easily get lost, such as configuration, migration, and onboarding, balancing user needs, business goals, and technical constraints to make those experiences clearer and easier to use.
Skills & methods
UX Research
- Generative & evaluative research
- Contextual inquiry and field studies
- Moderated and unmoderated usability testing
- Survey design and behavioral analytics
- Research repositories and insight operations
Product Design
- End-to-end flows for complex, regulated products
- Information architecture and service blueprints
- Rapid prototyping from lo-fi to production-ready
- Accessibility to WCAG 2.1 AA
- Design systems, tokens, and governance
Working with teams
- Facilitation and design workshops
- Mentoring designers and researchers
- Partnering with engineering, data, and compliance
- Communicating trade-offs to executives
- Design QA and measurable success criteria
Beyond the screen
Cycling
Long rides for noticing how people actually move through a city.
Hiking/Walking
Trail miles as thinking time. Best ideas tend to show up around mile two.
Painting
Watercolor and acrylic as composition practice — balance and hierarchy, off-screen.
Mentoring
Volunteer mentor for career switchers, focused on building research judgment early.